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FAQ

How and where can we order our tickets?

  • On the Internet under “TicketsTickets
  • For phone calls, call +493881 75 66 00
  • Please fax to +493881 7566029
  • By e-mail info@piratenopenair.de
  • At the well-known pre-sales offices

We would like to point out that ticket reservations are legally binding orders! Reserved tickets must be collected no later than 60 minutes before the start of the performance!

How can I pay for my ordered tickets?

  • By transfer (the cards are shipped after receipt of payment in our account)
  • By credit card (VISA, MasterCard)
  • By Paypal
  • By instant transfer

Is it possible to cancel or return purchased tickets?

No! Purchased cards can not be returned. (Regulated in the Civil Code)

When can I buy tickets directly at the theater cashier in Grevesmuehlen?

The theater cashier is open from 01.05.2016 – 21.06.2016 from Monday to Friday from 11 am to 4 pm, as well as on our performance days (from June 24th, 2016) – always 3 hours before the beginning of the performance!

Credit card and EC card payment is possible.

What kind of parking is available?

Directly in front of the pirate Open Air Theater are the parking lots for cars and buses. A parking fee is not applicable.

How and where can I park with a camper?

Parking by the camper is free of charge. Please observe the legal regulations.

Are there parking spaces for the disabled?

Yes, disabled person’s ID must be in the vehicle.

Are there public rehearsals?

Yes, the dress rehearsal is public. (Ticket price 15.00 €, free choice)

How do we get to the Pirates Open Air Theater Grevesmuehlen?

Coming from Lübeck or Rostock take the A20, exit Grevesmuehlen. The theater is located right at the entrance to the town.

By train, station Grevesmuehlen.

From Boltenhagen a bus shuttle will be arranged. (Registration at the ticket office next to the spa administration)

Are the ticket prices for online bookings more expensive?

No. If you book your tickets via our booking system RESERVIX or our homepage www.piratenopenair.de, the prices are the same everywhere!

Can I book discounts on the Internet?

A discount for Internet bookings is activated. You will see this during the booking process.

Is there a discount?

Children who do not require their own seat do not pay entrance fees.

Children up to the age of 13 and disabled persons with a degree of 80% and their registered accompanying persons receive a reduced admission.

Can you buy fan merchandise and souvenirs in the theater?

Yes, on the premises there is a merchandising stand.

Is there a group reduction?

Yes, please see the following table. All prices in the overview can be seen on the Tickets & Prices page.

Are there any toilets on the theater grounds?

Yes, on the premises are sufficient toilets.

Are dogs allowed?

Dogs are allowed on the “market square of Maracaibo”, before entering the grandstand. You can not bring dogs to the stands. (This is especially in the interest of the dogs, which could be exposed to extreme stress in the action scenes.)

What kind of food do you offer?

There are different snacks and drinks on the “Maracaibo Market Square” just before the entrance to the grandstands.
Furthermore, there is the restaurant “Zur Schatzinsel”.

Our event area always opens 3 hours before the start of the event!

How do I know that my order has worked?

You will receive an order confirmation within a few seconds after a successful order, or you can print the cards on the screen at home, if you wish!

Are there covered auditoriums?

No, we are an Open Air theater.

Is photography and filming allowed during the performance?

For purely private purposes it is allowed.
For commercial use please consult the management in advance.

Does the Pirates Open Air Theater offer vouchers?

Vouchers can be booked online and also available at the theater. (Phone +493881 7566020)

Is the show suitable for children?

Yes. However, we recommend that you visit the show with children under the age of 5 only if you are sure that your child can cope with an increasing noise level in the action scenes and the duration of the play.

Can you smoke in the grandstand?

Smoking is not permitted on the grandstand.

Should you nevertheless want to smoke, we recommend the operation of electric cigarettes, for example from mainsteam.de.